2023 Chevrolet Silverado 2500HD: problems, recalls and what it’s worth
1 recall campaign to confirm with a dealer.
Ask for the VIN and check it, then get a pre-purchase inspection.
Known problems on the 2023 Chevrolet Silverado 2500HD
No generation-wide weak spot is flagged in GarageIntel’s research for this year and model. A specific car can still have its own problems, so get it inspected.
2023 Chevrolet Silverado 2500HD recalls
NHTSA lists 1 recall campaign for the 2023 Chevrolet Silverado 2500HD. Repairs are free at a dealer for the brand, and a dealer can confirm by VIN which were already done.
- Doors & latches
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Details 24V060000
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
2023 Chevrolet Silverado 2500HD safety investigations and free repairs
No open safety investigations.
Free repairs to ask about (warranty extensions):
- Tailgate: Customer Satisfaction Program.
- Instrument cluster: Note: some vehicles may also require reprogramming of the instrument cluster or the active safety…
- Warranty extension: Certain may have been charged twice for option âAssist Stepâ.
- Seats: Note: Some vehicles may also require the…
- Steering: Certain vehicles, equipped with Active Hydraulic Assist (RPO NV8), may have a condition in which the steering wheel may bind while making sharp turns.
A dealer for the brand can check these by VIN.
Source: NHTSA, Sep 24, 2026.
What owners complain about
47 complaints filed with NHTSA for this year and model, about average.
Share of complaints that mention each area. One complaint can mention several.
Other Chevrolet Silverado 2500HD years
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2024
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