2021 Chrysler Pacifica: problems, recalls and what it’s worth
NHTSA has 1 open defect investigation (not a recall). 7 recall campaigns to confirm with a dealer. A lot of owner complaints, 40% about electrical.
Ask for the VIN and check it, then get a pre-purchase inspection.
Known problems on the 2021 Chrysler Pacifica
No generation-wide weak spot is flagged in GarageIntel’s research for this year and model. A specific car can still have its own problems, so get it inspected.
2021 Chrysler Pacifica recalls
NHTSA lists 7 recall campaigns for the 2021 Chrysler Pacifica. Repairs are free at a dealer for the brand, and a dealer can confirm by VIN which were already done.
- ElectricalPark outsideFire risk
A vehicle fire increases the risk of injury.
Details 26V362000
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
- Equipment
An unsecured wheelchair can move during transit, increasing the risk of injury.
Details 25V876000
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- Equipment
An unsecured wheelchair can move during transit, increasing the risk of injury.
Details 25V877000
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
- Driver-assist systems
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Details 24V436000
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
- Airbags
An air bag that does not deploy during a crash increases the risk of injury.
Details 24V793000
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
- Electrical
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Details 23V010000
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Show all 7
- Seats
An unsecured seat increases the risk of injury in a crash.
Details 22V181000
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Fix: Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.
2021 Chrysler Pacifica safety investigations and free repairs
Under investigation (not a recall):
- Loss of motive power due to an internal wiring connector short. since Feb 2024
Ask the seller if the car has had this problem.
Free repairs to ask about (warranty extensions):
- Transmission: Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
A dealer for the brand can check these by VIN.
Source: NHTSA, Sep 24, 2026.
2021 Chrysler Pacifica safety and fuel
From NHTSA’s crash tests and the EPA’s fueleconomy.gov.
What owners complain about
368 complaints filed with NHTSA for this year and model, which is a lot.
Share of complaints that mention each area. One complaint can mention several.
What a 2021 Chrysler Pacifica is worth
Rough trade-in values — roughly what a dealer would pay — by mileage, from published trade-in guides. Private sales and dealer prices run higher. For the exact car, add its VIN.
| Mileage | Trade-in (rough) |
|---|---|
| 40,000 mi | $16,900 |
| 120,000 mi | $13,150 |
Other Chrysler Pacifica years
Printable inspection checklist · Out-the-door price calculator