2020 Jeep Cherokee: problems, recalls and what it’s worth
3 recall campaigns to confirm with a dealer. A lot of owner complaints, 58% about transmission & drivetrain.
Ask for the VIN and check it, then get a pre-purchase inspection.
Known problems on the 2020 Jeep Cherokee
No generation-wide weak spot is flagged in GarageIntel’s research for this year and model. A specific car can still have its own problems, so get it inspected.
2020 Jeep Cherokee recalls
NHTSA lists 3 recall campaigns for the 2020 Jeep Cherokee. Repairs are free at a dealer for the brand, and a dealer can confirm by VIN which were already done.
- Transmission & drivetrain
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Details 26V290000
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Fix: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
- Driver-assist systems
The lingering rearview image can distract the driver, increasing the risk of a crash.
Details 20V191000
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
- Steering
A loss of steering control increases the risk of a crash.
Details 19V637000
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Fix: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
2020 Jeep Cherokee safety investigations and free repairs
No open safety investigations.
No warranty extensions listed.
Source: NHTSA, Sep 24, 2026.
2020 Jeep Cherokee safety and fuel
From NHTSA’s crash tests and the EPA’s fueleconomy.gov.
What owners complain about
299 complaints filed with NHTSA for this year and model, which is a lot.
Share of complaints that mention each area. One complaint can mention several.
Other Jeep Cherokee years
Printable inspection checklist · Out-the-door price calculator