2020 Kia Sorento: problems, recalls and what it’s worth
1 recall campaign to confirm with a dealer.
Ask for the VIN and check it, then get a pre-purchase inspection.
Known problems on the 2020 Kia Sorento
No generation-wide weak spot is flagged in GarageIntel’s research for this year and model. A specific car can still have its own problems, so get it inspected.
2020 Kia Sorento recalls
NHTSA lists 1 recall campaign for the 2020 Kia Sorento. Repairs are free at a dealer for the brand, and a dealer can confirm by VIN which were already done.
- Trailer HitchesPark outsideFire risk
A fire while parked or driving can increase the risk of injury.
Details 22V703000
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
2020 Kia Sorento safety investigations and free repairs
No open safety investigations.
Free repairs to ask about (warranty extensions):
- Fuel system: Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the high-pressure fuel pump in certain 2019-2020 MY Sorento vehicles…
- Doors and locks: Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key.
A dealer for the brand can check these by VIN.
Source: NHTSA, Sep 24, 2026.
2020 Kia Sorento safety and fuel
From NHTSA’s crash tests and the EPA’s fueleconomy.gov.
What owners complain about
135 complaints filed with NHTSA for this year and model, about average.
Share of complaints that mention each area. One complaint can mention several.
Other Kia Sorento years
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2021 2022 2023 2024
Printable inspection checklist · Out-the-door price calculator