2020 Mazda CX-9: problems, recalls and what it’s worth
1 recall campaign to confirm with a dealer. Few owner complaints for this year.
Ask for the VIN and check it, then get a pre-purchase inspection.
Known problems on the 2020 Mazda CX-9
No generation-wide weak spot is flagged in GarageIntel’s research for this year and model. A specific car can still have its own problems, so get it inspected.
2020 Mazda CX-9 recalls
NHTSA lists 1 recall campaign for the 2020 Mazda CX-9. Repairs are free at a dealer for the brand, and a dealer can confirm by VIN which were already done.
- Seats
A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Details 21V750000
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Fix: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
2020 Mazda CX-9 safety investigations and free repairs
No open safety investigations.
Free repairs to ask about (warranty extensions):
- Screen and audio: MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13).
- Cooling: Mazda Motor Corporation has decided to conduct a Customer Service Program (CSP11) to extend the limited powertrain warranty to 10 years or 120,000…
- Warranty extension: Warranty Information is at the bottom of the TSB Parts and Warranty information and Repair Procedures will be available by October 25, 2024.
A dealer for the brand can check these by VIN.
Source: NHTSA, Sep 24, 2026.
2020 Mazda CX-9 safety and fuel
From NHTSA’s crash tests and the EPA’s fueleconomy.gov.
What owners complain about
19 complaints filed with NHTSA for this year and model, which is few.
Share of complaints that mention each area. One complaint can mention several.
What a 2020 Mazda CX-9 is worth
Rough trade-in values — roughly what a dealer would pay — by mileage, from published trade-in guides. Private sales and dealer prices run higher. For the exact car, add its VIN.
| Mileage | Trade-in (rough) |
|---|---|
| 40,000 mi | $17,800 |
| 120,000 mi | $16,650 |
Other Mazda CX-9 years
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2021 2022 2023
Printable inspection checklist · Out-the-door price calculator