GarageIntel

2019 Ram 2500: problems, recalls and what it’s worth

NHTSA has 1 open defect investigation (not a recall). 12 recall campaigns to confirm with a dealer. A lot of owner complaints, 33% about fuel system.

Before you buy Ask for the VIN and check it, then get a pre-purchase inspection.

Looking at a 2019 Ram 2500 for sale?

No VIN? Paste the ad for a fair-price check.

The full report adds this car’s market value and what to offer.

Known problems on the 2019 Ram 2500

No generation-wide weak spot is flagged in GarageIntel’s research for this year and model. A specific car can still have its own problems, so get it inspected.

2019 Ram 2500 recalls

NHTSA lists 12 recall campaigns for the 2019 Ram 2500. Repairs are free at a dealer for the brand, and a dealer can confirm by VIN which were already done.

Show all 12
  • Body structure

    An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

    Details 22V904000

    Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

    Fix: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

  • Fuel system

    An engine stall increases the risk of a crash.

    Details 21V880000

    Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

    Fix: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

  • Driver-assist systems

    The lingering rearview image can distract the driver, increasing the risk of a crash.

    Details 20V191000

    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

  • Body structure

    A bed step that unexpectedly fails while in use increases the risk of injury to the user.

    Details 20V207000

    Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

    Fix: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

  • Seat belts

    In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

    Details 20V580000

    Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

    Fix: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

  • Brakes

    The swollen seals can cause the brakes to drag, potentially overheating the brakes and increasing the risk of a crash.

    Details 19V635000

    Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500, 3500 and 3500 Cab Chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.

    Fix: FCA US will notify owners, and dealers will replace the front brake calipers and brake hoses and bleed the brakes, free of charge. The recall began October 24, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US' number for this recall is V98.

2019 Ram 2500 safety investigations and free repairs

Under investigation (not a recall):

Ask the seller if the car has had this problem.

Free repairs to ask about (warranty extensions):

A dealer for the brand can check these by VIN.

Source: NHTSA, Sep 24, 2026.

What owners complain about

193 complaints filed with NHTSA for this year and model, which is a lot.

Fuel system33%
Engine & cooling18%
Electrical15%
Transmission & drivetrain15%
Body structure13%

Share of complaints that mention each area. One complaint can mention several.

Other Ram 2500 years

2010 2011 2012 2013 2014 2015 2016 2017 2018 2020 2021 2022 2023 2024

Looking at a 2019 Ram 2500 for sale?

No VIN? Paste the ad for a fair-price check.

The full report adds this car’s market value and what to offer.