2011 Ford Explorer: problems, recalls and what it’s worth
Known weak spot on this generation: 3.5 / 3.7 Cyclone (or 3.0 Duratec) — internal water pump. 6 recall campaigns to confirm with a dealer. A lot of owner complaints, 62% about steering.
Pull the dipstick and oil cap and look for a tan/milky emulsion; check for unexplained coolant loss. A documented water-pump/timing job resets the clock.
Known problems on the 2011 Ford Explorer
3.5 / 3.7 Cyclone (or 3.0 Duratec) — internal water pump $1,200–$2,800 to fix
On these V6es the water pump is driven by the timing chain and lives inside the engine — when the seal fails, coolant goes straight into the oil (a milkshake) with little warning, and the repair means removing the timing cover.
Check for: Pull the dipstick and oil cap and look for a tan/milky emulsion; check for unexplained coolant loss. A documented water-pump/timing job resets the clock.
Basis: Ford TSBs; NHTSA complaints; well-documented internal-water-pump design
Known patterns for this year and model, not findings about one car. A well-kept example may already have had the fix. Costs are rough US shop prices.
2011 Ford Explorer recalls
NHTSA lists 6 recall campaigns for the 2011 Ford Explorer. Repairs are free at a dealer for the brand, and a dealer can confirm by VIN which were already done.
- Body structure
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Details 24V031000
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Fix: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
- Suspension
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Details 21V746000
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
Fix: Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
- Suspension
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Details 19V435000
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
- Body structure
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Details 15V171000
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Fix: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
- Steering
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Details 14V286000
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
Fix: Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
- Seats
IN THE EVENT OF A CRASH, THE SEAT BACK MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
Details 11V063000
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EXPLORER VEHICLES MANUFACTURED FROM JULY 15, 2010, THROUGH DECEMBER 13, 2010, EQUIPPED WITH SECOND ROW 60% SEATS WITH MANUAL RECLINER MECHANISMS THAT MAY HAVE COMPONENTS THAT ARE OUT OF DIMENSIONAL SPECIFICATION. THESE SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS."
Fix: FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE SEATS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
2 aftermarket-part notices (parts sold for this model, not the car)
A loss of the wheel or wheel end can increase the risk of a crash. 17E048000
The inability to steer the vehicle increases the risk of a crash. 14E001000
2011 Ford Explorer safety investigations and free repairs
No open safety investigations.
Free repairs to ask about (warranty extensions):
- Warranty extension: Customer Satisfaction Program 19N05: Certain 2011-2017 Model Year Explorer Vehicles - Carbon Monoxide Concern
A dealer for the brand can check these by VIN.
Source: NHTSA, Sep 24, 2026.
2011 Ford Explorer safety and fuel
From NHTSA’s crash tests and the EPA’s fueleconomy.gov.
What owners complain about
1,196 complaints filed with NHTSA for this year and model, which is a lot.
Share of complaints that mention each area. One complaint can mention several.
Other Ford Explorer years
2010 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024
Printable inspection checklist · Out-the-door price calculator