GarageIntel

2017 Ford Explorer: problems, recalls and what it’s worth

13 recall campaigns to confirm with a dealer. A lot of owner complaints, 39% about body structure.

Before you buy Ask for the VIN and check it, then get a pre-purchase inspection.

Looking at a 2017 Ford Explorer for sale?

No VIN? Paste the ad for a fair-price check.

The full report adds this car’s market value and what to offer.

Known problems on the 2017 Ford Explorer

No generation-wide weak spot is flagged in GarageIntel’s research for this year and model. A specific car can still have its own problems, so get it inspected.

2017 Ford Explorer recalls

NHTSA lists 13 recall campaigns for the 2017 Ford Explorer. Repairs are free at a dealer for the brand, and a dealer can confirm by VIN which were already done.

Show all 13
  • Body structure

    A detached roof rail cover can create a road hazard, increasing the risk of a crash.

    Details 21V316000

    Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

    Fix: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

  • Suspension

    A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

    Details 21V537000

    Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

    Fix: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.

  • Suspension

    A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

    Details 20V675000

    Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

    Fix: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

  • Suspension

    A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

    Details 19V435000

    Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

    Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

  • Seats

    Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.

    Details 19V651000

    Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.

    Fix: Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.

  • Seats

    If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.

    Details 17V332000

    Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."

    Fix: Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.

  • Steering

    If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.

    Details 17V530000

    Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.

    Fix: Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.

1 aftermarket-part notice (parts sold for this model, not the car)
  • A loss of the wheel or wheel end can increase the risk of a crash. 17E048000

2017 Ford Explorer safety investigations and free repairs

No open safety investigations.

Free repairs to ask about (warranty extensions):

A dealer for the brand can check these by VIN.

Source: NHTSA, Sep 24, 2026.

2017 Ford Explorer safety and fuel

5 of 5 starsNHTSA overall crash rating
18–22 mpgEPA combined, depending on engine and drive
$2,950–$3,600 a yearEPA fuel-cost estimate (15,000 miles a year)

From NHTSA’s crash tests and the EPA’s fueleconomy.gov.

What owners complain about

1,700 complaints filed with NHTSA for this year and model, which is a lot.

Body structure39%
Engine & cooling18%
Transmission & drivetrain7%
Electrical5%
Steering4%

Share of complaints that mention each area. One complaint can mention several.

Other Ford Explorer years

2010 2011 2012 2013 2014 2015 2016 2018 2019 2020 2021 2022 2023 2024

Looking at a 2017 Ford Explorer for sale?

No VIN? Paste the ad for a fair-price check.

The full report adds this car’s market value and what to offer.